Is there a way to forward faxes from my Google Voice number to FaxBetter?
Because calls are received by our system electronically, there is no way to enter the 2 digit code that Google Voice requires to enable forwarding. Therefore, this is not possible. Sorry.
How do I change the address associated with my account (where my emails are received)?
To change the email where your fax notifications are sent, log into your account, click on the “Settings” tab and then on the “Change Email” link. You can not have two accounts with the same email address. If you get an error message that the email address already exists and want to change your new account to that e…
What is an installation key and where do I get one?
When you elect to receive a copy of your faxes from FaxBetter directly to your printer via Perfect.Delivery , a connection is made between the FaxBetter and the Perfect.Delivery application. If the connection can not be made, an installation key will be emailed to you. This key is in your welcome email. If you …
Does the test fax count against my monthly allotment or will it reset my 7 day timer?
If you are a paid user, test faxes do not count against your monthly fax page allotment. If you are a free user, the test fax will not reset your 7 day timer.
Is there a way to block a fax number that is sending me spam?
Yes. Just contact support with your account information and the fax number you want to block and we will take care of it.
If I go over the page count per month with a free account what happens to the additional faxes?
They are stored for later retrieval and are only available if you upgrade to a paid account.
How do I search by fax number?
Just Log into your account, enter the fax number you want to search for in the search box and click "Search". Keep in mind, this search feature only works for paid accounts and free account for the first 30 days. If you have a free account that is older than 30 days, you can always upgrade to a paid account to get …
What is my current fax number?
Once you log into your account, your current fax number is always located in the upper right hand corner.
How do I see if my computer is ready to receive faxes directly to my printer?
Perfect.Delivery needs a connection to the internet in order to delivery your documents to you. To check if your computer is properly communication with Perfect.Delivery , click on the Perfect.Delivery icon in your system tray then click on "Check for Documents". If you are sure your computer has a connection t…
Why are my faxes hidden?
FaxBetter Free accounts are limited to receiving 50 pages per month (pages reset every first of the month). If you received more than 50 pages in any given month. any faxes over 50 pages will be hidden. Once a FaxBetter Free user exceeds this limit, the FaxBetter Free services are no longer available. Upgrading to…
