I accidentally input my email address incorrectly and lost my fax number. How do I correct this?
The email you entered was invalid. When you enter an invalid email address, you immediately forfeit your fax number. The reason for this is that fax numbers have a cost to maintain. If the email entered is not valid then we assume that the user is not really intending to use the fax account and therefore we remove the…
Your passwords are not case sensitive, is that a bug?
We do not believe this to be a bug. If you require a more secure password, we recommend using more and/or special characters as well as a [secure password generator][1]. [1]: https://passwordsgenerator.net/ (Link: https://passwordsgenerator.net/)
How do I change my password?
To change you password, log into your account, click on the “Settings” tab and then “Change Password” link. Enter your old password then your new password twice and then click “Submit”
I am having trouble with my password. What do I do?
1. Verify that you are going to the [login page][1], not the [homepage][2] when attempting to log in. 2. If you know the email address associated with your account and want to retrieve your password, click [here][3] and follow the instructions. 3. If you get an "Invalid Email" error, check to make sure your em…
