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Home > FaxBetter FAQ’s > Billing > Potential Fraud Will Not Give Copy of Bank Card
Potential Fraud Will Not Give Copy of Bank Card
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FaxBetter is a legitimate fax to email service provider that has been in business for over 7 years.  We already have your card information and are only attempting to verify that you are the actual cardholder.  We have found that requesting a photocopy of the front and back of the card is the only way to very this 100%.  

If you do not recognize us, there is a good chance your card has been stolen and used to open a fraudulent account. For your protection, we recommend contacting your bank card company and letting them know of our correspondence. Additionally, we recommend contacting one of the credit reporting agencies (Equifax: 1-800-525-6285, Experian (formerly TRW): 1-888-397-3742, or Trans Union: 1-800-680-7289) to put a "credit hold" on your account so that if your identity was stolen, additional credit applications in your name can be blocked.

Also, never send a copy of any of your information (including your bank card, Government ID or Drivers License number) to anyone online UNLESS you have already provided said information to that company.

We apologize for any inconvenience and hope to be able to verify your bank card soon.

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