To move or port your number to FaxBetter from another carrier, you must first upgrade to a full account (we can not port numbers to free accounts).
Once you have a full account, click here to fill out our port request form. Ports usually take between 1-2 months.
You will be assigned an 8xx number to use temporarily until the port completes. Do NOT cancel your account with your current carrier or you will lose your number. It will be automatically cancelled when your port completed.
While the porting process is taking place, your current number still works with your old carrier. Once it ports over to FaxBetter you will just receive your faxes with FaxBetter instead of your old system. So there is no reason to give out the temporary toll free number to your customers. You can continue to give out your current number and it will always work. The destination of faxes sent to this number is the only thing that changes.