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Black backgrounds with white text

When sending faxes the receiving fax machine receives them as black backgrounds with white text. This takes up quite a lot of toner on the receiving fax machine. Please correct this problem.

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AdminEric Brian (Admin, FaxBetter) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • fax commented  ·   ·  Flag as inappropriate

    I am having the same issue with y fax line. 8554206543, we sent an email asking for support./ Can you please review?

  • ms.dawndavis commented  ·   ·  Flag as inappropriate

    1.The date and time of the fax with the problem-----10:45a EST 2/17/2014
    2.The fax number to which you were sending---585-360-0450
    3.The number of pages you were sending---3

  • Support commented  ·   ·  Flag as inappropriate

    Thank you for the examples. We are still diligently working on this issues and will post any updates here.

  • citycaregivers commented  ·   ·  Flag as inappropriate

    I had the same problems: for faxes send ton 2/14/14 805-582-0430 - 3 pages
    2/13/13 818-222-7872 - 3pages and 2/13/14 805-383-6814 - 3 pages

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